Legal
DoNotPay: review, pricing, data and alternatives
DoNotPay helps consumers prepare complaints, cancel subscriptions, and request refunds. It also assists people with administrative procedures and disputes through its web, iOS, and macOS platforms. There is no free tier. Access and transparency score: 38/100, #6 of 7 in its category.
| Access | 5/30 | |
|---|---|---|
| Openness | 0/30 | |
| Trust | 33/40 |
What is DoNotPay?
DoNotPay helps consumers prepare complaints, cancel subscriptions, and request refunds. It also assists people with administrative procedures and disputes through its web, iOS, and macOS platforms.
According to its documentation, DoNotPay lets you:
- prepare consumer complaints
- help cancel subscriptions
- request refunds
- assist with administrative procedures and disputes
We file it under Legal, the category of tools to analyse contracts and legal texts, and it also overlaps with productivity and organisation. The category lists 7 verified tools on this site.
The publisher is DoNotPay, Inc., based in United States. The service launched in 2015, which gives it some track record.
Who is it for?
It is for anyone who wants to analyse contracts and legal texts.
DoNotPay is a good candidate if:
- you also work from your phone
The best test is a concrete case from your daily work: if the tool does not beat your current method within a week, move on to an alternative.
How much does DoNotPay cost?
Pricing model: paid. No permanent free plan is offered.
The entry price is not shown publicly: you have to contact the publisher or create an account to see it.
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in the United States.
For professional use, check that a data processing agreement (DPA) is offered, and do not send customers' personal data or confidential documents without one.
No export feature is documented: keep a copy of your content elsewhere.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
DoNotPay runs on: web browser, iPhone and iPad, and macOS.
Interface languages: English, French, Italian, Portuguese, Simplified Chinese, and Traditional Chinese.
API availability is not documented.
How we scored it
Our 38/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 5/30 | free tier, published price, French interface |
| Openness | 0/30 | API, data export, open code |
| Trust | 33/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
DoNotPay against other tools in the legal category:
Verdict
DoNotPay publishes little verifiable information: look at the better-scored alternatives first.
Strengths
- Established since 2015
Limitations
- No free tier
- Price not published
- Data export not documented
Avoid if…
- You handle sensitive personal data without a processing agreement
- You need to easily retrieve your full history
- You want a budget known in advance
Alternatives
Categories and jobs
Learn more
Frequently asked questions
Is DoNotPay free?
No, there is no permanent free plan.
Where is DoNotPay data stored?
According to the publisher, in the United States.
Does DoNotPay have an API?
It is not documented.
What are the alternatives to DoNotPay?
In the same category: fynk, ScoreDetect, Doctrine, and PatentPal.
DoNotPay or fynk: which one to choose?
Fynk has a free tier, DoNotPay does not and our score is 38/100 for DoNotPay and 68/100 for fynk. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score