Voice agents and phone
DialLink AiVA: review, pricing, data and alternatives
DialLink AiVA answers incoming calls for teams handling telephone inquiries. It takes messages, books appointments, qualifies sales inquiries, and transfers calls with a summary for the recipient. There is no free tier; the first paid plan costs $25 per month. Access and transparency score: 58/100, #4 of 11 in its category.
| Access | 10/30 | |
|---|---|---|
| Openness | 20/30 | |
| Trust | 28/40 |
What is DialLink AiVA?
DialLink AiVA answers incoming calls for teams handling telephone inquiries. It takes messages, books appointments, qualifies sales inquiries, and transfers calls with a summary for the recipient.
According to its documentation, DialLink AiVA lets you:
- automatically answer incoming calls
- take messages
- book appointments
- qualify sales inquiries
- transfer a call with a summary for the recipient
- consult business tools during a conversation
We file it under Voice agents and phone, the category of tools to answer the phone with an AI, and it also overlaps with customer service and website chatbots. The category lists 11 verified tools on this site.
The publisher is DialLink, Inc., based in United States. The service launched in 2025.
Who is it for?
It is mostly useful to these profiles: customer support, sales teams, and small business owners. The need it covers is simple to state: answer the phone with an AI.
DialLink AiVA is a good candidate if:
- you plan to connect it to your tools or automations through its API
- you also work from your phone
The best test is a concrete case from your daily work: if the tool does not beat your current method within a week, move on to an alternative.
How much does DialLink AiVA cost?
Pricing model: paid. No permanent free plan is offered.
The first paid plan costs $25 per month (Professional, per user per month with annual billing; first plan including voice agents, with possible additional usage fees), according to the pricing page, checked on October 24, 2026.
Per month, that is cheaper than the category median ($49 per month, based on tools with a published price).
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in several regions depending on the plan.
Exporting your content: yes (details on the official site). Being able to get your data back makes switching tools easier later.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
DialLink AiVA runs on: web browser, Windows, macOS, iPhone and iPad, Android, and API.
Interface languages: English.
A public API lets you call it from your own programs or an automation tool, and plug it into an AI agent.
How we scored it
Our 58/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 10/30 | free tier, published price, French interface |
| Openness | 20/30 | API, data export, open code |
| Trust | 28/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
DialLink AiVA against other tools in the voice agents and phone category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| DialLink AiVA | No | $25 per month | Yes | 58 |
| Retell AI | Yes | $0 pay as you go | Yes | 70 |
| Vapi | Yes | $0.05 pay as you go | Yes | 65 |
| Voyp | Yes | $1.49 pay as you go | – | 63 |
| Voice.ai | Yes | $5 per month | Yes | 58 |
| Twig | No | $49 per month | Yes | 53 |
| Harmony.ai | Yes | $250 per month | Yes | 48 |
| Bland AI | No | $0.14 pay as you go | Yes | 40 |
Verdict
DialLink AiVA is a decent option; compare its price and terms with the category leaders.
Strengths
- Cheaper than its category median
- Public API
- Available on many platforms
Limitations
- No free tier
Alternatives
Categories and jobs
Learn more
Frequently asked questions
Is DialLink AiVA free?
No, there is no permanent free plan. The first paid plan costs $25 per month.
Where is DialLink AiVA data stored?
According to the publisher, in several regions depending on the plan.
Does DialLink AiVA have an API?
Yes, a public API is documented.
What are the alternatives to DialLink AiVA?
In the same category: Retell AI, Vapi, Voyp, and Voice.ai.
DialLink AiVA or Retell AI: which one to choose?
Retell AI has a free tier, DialLink AiVA does not, DialLink AiVA starts at $25 per month, Retell AI at $0 pay as you go, and our score is 58/100 for DialLink AiVA and 70/100 for Retell AI. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score