AI tools by job
AI tools for small business owners: our selection (163)
For small business owners, we selected 163 verified AI tools across 32 categories, 121 of them with a free tier. Best scored: Taskade, Otter.ai, and Microsoft 365 Copilot.
AI for small business owners
Running a small business means moving between customer conversations, staff questions and administrative work. AI can help you prepare documents, find information and turn discussions into material you can review. Its usefulness depends on the records you provide and the clarity of your instructions. It cannot reliably infer your business constraints or judge what a relationship can withstand. After a sales meeting, for example, Otter.ai can transcribe the conversation and summarize the discussion. You then check the commitments before sharing the summary with colleagues. Later, Microsoft 365 Copilot can help you find information in internal documents or draft a letter within Microsoft 365. These uses support preparation and follow-up during a busy working day. They do not replace your assessment of cash flow, your judgment in negotiations or your responsibility for decisions affecting employees and customers.
Tasks where AI saves time
- Draft an internal update from approved decisions, with clear instructions about the audience and intended tone.
- Summarize a sales meeting so you can check proposed commitments before sharing them with colleagues.
- Find relevant information in internal documents before preparing for a customer conversation or supplier meeting.
- Generate a customer feedback questionnaire from a description of the information your business needs to collect.
- Prepare alternative email subjects and campaign drafts for contacts you are authorized to reach directly.
- Ask a document agent to locate relevant procedures before you respond to an internal operational question.
Our picks
Picks set by simple rules on the verified data, with no partnership:
- Best scored : Taskade. 86/100 on our access and transparency grid.
- Cheapest paid option : Credyt. First plan at $1 per month.
- To keep data in Europe : forms.app. Data hosted in the European Union.
- Open source : Tiledesk. Public code, self-hosting possible depending on the project.
In figures
Of the 163 tools selected for this job, 121 (74%) offer a free tier, 60% have a public API and 33 have a French interface. The median entry price, per month, is $19 (across 128 tools with a published price). 106 disclose where data is hosted, 20 of them in Europe or on device.
Customer service and website chatbots
To answer customers automatically: 16 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Tiledesk Tiledesk lets customer service teams build agents with a visual editor. It answers from a knowledge base, transfers conversations to an advisor, and b | Yes | €124 per month | Yes | Several regions | 78 |
| Chat Data Chat Data lets businesses create a chatbot using company documents and web pages. It deploys on websites or messaging services, collects leads, transf | Yes | $15.83 per month | Yes | Several regions | 73 |
| Tidio Tidio lets customer service teams automatically answer customer questions and transfer conversations to an adviser. It also centralizes messages and t | Yes | $24.17 per month | Yes | European Union | 70 |
| FastBots.ai FastBots.ai lets customer service teams create a chatbot from documents and web pages. It answers visitor questions, collects sales inquiries, and tra | Yes | $33 per month | – | United States | 68 |
| SiteSpeakAI SiteSpeakAI lets businesses create an agent using company documents to answer website visitors. It collects contact details, transfers conversations t | Yes | $290 per year | Yes | United States | 68 |
| Zendesk AI Zendesk AI lets customer service teams automate responses and actions in connected systems. It also suggests replies and actions to support agents, bu | No | €55 per month | Yes | Several regions | 65 |
| Chatbase Chatbase helps customer service teams create an agent from documents and web pages. The agent answers customer requests, performs actions in connected | Yes | $40 per month | Yes | United States | 65 |
| Fin Fin helps customer service teams answer requests using company content and execute support procedures. It passes complex cases to a person and support | No | $0.99 pay as you go | Yes | Several regions | 60 |
Meeting assistants
To transcribe and summarise meetings: 15 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Otter.ai Otter.ai transcribes meetings live, distinguishes speakers and summarizes discussions. It serves people who want to find information across multiple m | Yes | $8.49 per month | Yes | United States | 85 |
| Read AI Read AI transcribes meetings, summarizes discussions and decisions and extracts action items. It serves users who want to find information, record in- | Yes | $15 per month | Yes | Several regions | 83 |
| Sybill Sybill supports sales teams by recording and transcribing meetings. It summarizes discussions and next steps, prepares follow-up emails, updates CRM i | Yes | $30 per month | Yes | United States | 81 |
| tl;dv tl;dv lets people attending online meetings record and transcribe discussions and produce meeting reports with follow-up actions. It also supports sea | Yes | $18 per month | Yes | Several regions | 80 |
| Avoma Avoma helps teams record and transcribe meetings and calls while identifying participants. It summarizes decisions and follow-up actions, synchronizes | Yes | $19 per month | Yes | United States | 78 |
| Fathom Fathom helps meeting participants record and transcribe discussions. It prepares summaries and action items, supports searching for information within | Yes | $15 per month | Yes | United States | 75 |
| Noota Noota helps people conducting meetings, calls, or interviews record and transcribe conversations. It also supports personalized meeting summaries, fol | Yes | $19 per month | Yes | European Union | 75 |
| Tactiq Tactiq lets people attending Google Meet, Zoom, and Teams meetings transcribe and summarize discussions. It extracts decisions, creates action lists, | Yes | $8 per month | Yes | United States | 70 |
Productivity and organisation
To save time every day: 15 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Microsoft 365 Copilot Microsoft 365 Copilot helps people working in Microsoft 365 applications write content and analyze work data. It also retrieves internal information, | Yes | $9.99 per month | Yes | Several regions | 83 |
| forms.app forms.app lets users create forms, surveys, and questionnaires from a description. It displays questions based on previous answers, collects payments | Yes | $19 per month | Yes | European Union | 83 |
| Tally Tally creates forms for people collecting responses, files, signatures, or payments. It supports conditional questions, sends responses to work tools, | Yes | $24 per month | Yes | European Union | 78 |
| Todoist Todoist organizes tasks by project for individuals and teams. It offers reminders, due dates, multiple task views, project sharing, and task breakdown | Yes | $60 per year | Yes | Not disclosed | 73 |
| Manus Manus supports people conducting research, analyzing data, or preparing presentations. It also allows users to create websites and applications and ca | Yes | $20 per month | Yes | Several regions | 71 |
| Scribe Scribe turns procedures performed on screen into illustrated guides for people documenting their work. It writes procedure descriptions, combines guid | Yes | $23 per month | Yes | Several regions | 68 |
| Superhuman Docs Superhuman Docs helps people working on collaborative documents build tables from a request. It also supports analyzing and organizing document data, | Yes | $12 per month | Yes | Not disclosed | 65 |
| Sauna Sauna connects information from multiple applications for people and teams working with connected services. It remembers preferences and work context, | Yes | $29 per month | – | Several regions | 58 |
AI app builders
To build an app or site without coding: 10 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Taskade Taskade lets people organizing projects create applications and agents that use their documents. It also supports automating actions across services, | Yes | $10 per month | Yes | Several regions | 86 |
| AppDeploy AppDeploy lets users deploy an application through a conversation with an assistant. It includes database and file storage setup, user login, automati | Yes | $200 per year | Yes | United States | 68 |
| Bolt Bolt creates applications from descriptions and lets users preview and edit them in a browser. It serves people who want to add databases, publish sit | Yes | $216 per year | No | Several regions | 66 |
| Lovable Lovable is for people who want to create a web application without coding, using written instructions. It supports screen editing, databases, user log | Yes | $25 per month | – | Several regions | 66 |
| Base44 Base44 helps people create applications without coding by providing instructions in everyday language. It supports adding databases and user accounts, | Yes | $16 per month | Yes | Several regions | 65 |
| Berrry Computer Berrry Computer lets users create applications from descriptions or social posts. It hosts generated applications, adds authentication and storage, ex | Yes | $20 per month | Yes | United States | 58 |
| Replit Replit is for people creating applications from descriptions and working on code with an agent. It also supports visual interface changes, databases, | Yes | $20 per month | – | Not disclosed | 51 |
| Capacity Capacity lets users create applications from a description and preview changes during creation. It generates web applications with databases, prepares | Yes | $25 per month | – | Not disclosed | 48 |
AI agent builders
To build your own AI agents: 9 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| OpenClaw OpenClaw lets people control an assistant from a messaging service. It can perform browser actions, read and prepare emails, and retain a memory betwe | Yes | not published | – | On device | 71 |
| Botpress Botpress is for people building AI agents with a visual editor. It allows users to connect agents to a knowledge base, automate customer responses, an | Yes | $150 per month | Yes | Several regions | 68 |
| MindStudio MindStudio helps teams building AI applications create agents with a visual editor. It combines models within workflows, supports testing and deployme | Yes | $20 per month | Yes | Not disclosed | 68 |
| Orkas Orkas divides an objective among specialized agents for people producing documents, presentations, applications or websites. It performs research, cre | Yes | $11.99 per month | Yes | Several regions | 68 |
| Genspark Genspark helps people research the web and carry out tasks with agents. It supports preparing presentations, documents and tables, generating images, | Yes | $239.99 per year | – | United States | 60 |
| AI Agent Store AI Agent Store serves people searching for, comparing, or creating specialized agents. It supports hosted agents with persistent memory, role assignme | Yes | not published | Yes | Not disclosed | 48 |
| BrainSoup BrainSoup lets Windows users create agents with specialized roles and have them work together. Agents can access user documents and automate Windows a | No | $5 per month | – | On device | 46 |
| BrainstormGPT BrainstormGPT lets users define roles for multiple agents and have them discuss a topic. Automatic research adds information to the discussion, and a | Yes | not published | – | Not disclosed | 38 |
AI email tools
To sort and draft emails: 8 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| GetResponse GetResponse lets teams managing email campaigns write messages and subject lines with AI. It sends campaigns, automates message sequences, creates lea | Yes | $186.96 per year | Yes | Several regions | 83 |
| Shortwave Shortwave lets people managing email draft replies in their own style, summarize exchanges, and analyze attachments. It also supports searching past e | Yes | $30 per month | – | United States | 55 |
| Hoppy Copy Hoppy Copy lets teams handling email write campaigns, message sequences, and newsletters in their brand's tone. It also supports monitoring competitor | No | $39 per month | Yes | United States | 53 |
| Ellie Ellie helps people managing email prepare replies based on conversation context, their writing style, and reference documents. It also classifies inco | Yes | not published | – | Several regions | 48 |
| Warmy Warmy serves teams preparing and monitoring email sending. It tests inbox placement, monitors domain reputation, checks addresses and authentication s | Yes | not published | Yes | Not disclosed | 48 |
| AImReply AImReply helps people writing emails compose messages from instructions or prepare replies. Available on the web and as an extension, it adjusts tone | Yes | not published | – | Not disclosed | 38 |
| SaneBox SaneBox sorts emails for people who want to organize their inbox. It separates important messages, groups secondary emails into a digest, and provides | No | $4.54 per month | – | Not disclosed | 33 |
| Superhuman Mail Superhuman Mail lets people managing email write in their own style, prepare replies, and automatically summarize conversations. It organizes emails, | No | $25 per month | Yes | Not disclosed | 30 |
Website builders
To build a website in minutes: 7 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Wix Wix lets people creating a website start with a conversation and then edit pages visually. It also provides tools to manage a store, payments, booking | Yes | $17.77 per month | Yes | Several regions | 80 |
| Framer Framer helps website creators build pages with an agent and edit layouts visually. It also supports publishing and hosting sites, managing content in | Yes | $10 per month | Yes | Several regions | 65 |
| 10Web 10Web helps people create and manage WordPress sites. It builds sites from descriptions, reproduces a page’s layout from its URL, supports conversatio | No | $10 per month | Yes | Several regions | 60 |
| Kopage Website Studio Kopage Website Studio lets people building websites start from a description and edit pages by dragging and dropping. It supports blogs, online stores | Yes | $108 per year | – | Several regions | 58 |
| SubPage SubPage helps website managers create supplementary pages and write articles with AI assistance. It supports FAQs, help centers, waiting lists, job po | Yes | $84 per year | Yes | Not disclosed | 58 |
| Durable Durable is for businesses wanting to generate a website and edit its pages using instructions. It also supports content writing, contact and incoming | Yes | $22 per month | – | Not disclosed | 58 |
| Linkrr Linkrr lets website creators assemble pages from blocks and generate text and sections with AI. It supports forms, payments, CRM or chatbot connection | Yes | not published | Yes | Not disclosed | 38 |
Sales and prospecting
To find and follow up leads: 7 tools. See the whole category.
| Tool | Free | Entry price | API | Data | Score |
|---|---|---|---|---|---|
| Apollo.io Apollo.io helps sales teams find companies and business contacts. It supports enriching prospect contact details, preparing personalized outreach mess | Yes | $49 per month | Yes | Several regions | 75 |
| Oliv AI Oliv AI transcribes sales meetings and summarizes discussions for sales teams. It identifies next actions, updates CRM records and flags risks in ongo | Yes | $19 per month | Yes | Not disclosed | 58 |
| lemlist lemlist helps sales teams find prospect contact details and personalize outreach messages. It also lets them schedule follow-up sequences, track repli | No | $55 per month | Yes | European Union | 55 |
| Reply Reply helps sales teams find contacts, enrich their details and create prospecting sequences. It lets users personalize messages with AI, automate mul | No | not published | Yes | Several regions | 53 |
| WAPlus WAPlus serves teams managing customer conversations on WhatsApp. It organizes chats, schedules messages and follow-ups, automates common replies, tran | Yes | $12.99 per month | – | Not disclosed | 53 |
| Gong Gong helps sales teams transcribe conversations and summarize calls. It analyzes discussed topics, tracks sales-related information, translates transc | No | not published | Yes | Several regions | 45 |
| Regie.ai Regie.ai researches prospects, enriches business contact details and writes personalized messages. It serves sales teams that want to organize follow- | Yes | not published | – | United States | 38 |
Other useful categories
- Marketing : Copy.ai, HubSpot Breeze, and NameSnack
- Project management : monday.com, Asana, and ClickUp
- Spreadsheets and data analysis : Airtable, MinusX, and Bricks
- Voice agents and phone : Retell AI, Voyp, and DialLink AiVA
- AI presentation makers : Pitch, Beautiful.ai, and Storydoc
- Workflow automation : n8n, Zapier, and Make
- Finance and accounting : Pennylane, Dext, and COUNT
- Note-taking and knowledge bases : Mem, Limitless, and Elephas
- AI writing tools : Rytr, Spell, and BizPlanner AI
- AI image generators : BetterPic, The Multiverse AI, and AISelfi.es
- Graphic design : Napkin AI, Zarla Free Logo Maker, and Looka
- SEO : BacklinkGPT, Writesonic, and QuickCreator
- Social media : Buffer and SocialBu
- Enterprise search : Dust and UnSoloMind
- HR and recruiting : MIND Interview and Talently.ai
- Developer tools : All in One Accessibility and Credyt
- E-commerce : WiziShop
- Legal : fynk
- Advertising : Adzooma
- AI for documents and PDFs : Instafill.ai
- AI photo editing : Supawork AI Headshot Generator
- Real estate : REI BlackBook
- Short-form social video : InstaShorts
- General AI chatbots : AICamp
Job-specific precautions
Business documents may include salaries, margins, contract terms and confidential customer information. Check retention settings, access permissions and contractual conditions before sharing them with a tool. Provide only the information needed for the task. Tell participants before using meeting transcription and check the applicable requirements. Review commercial commitments and messages about employees carefully. A summary can leave out a qualification that changes the meaning of a discussion. Financial, employment and contractual decisions should rely on verified records and appropriate professional advice when the situation requires it.
Where to start
Choose a recurring task with an outcome you can check easily, such as drafting a sales meeting summary. Use a single tool, such as Otter.ai, with the necessary participant authorization. Keep your usual process as a reference. Record the time spent preparing the summary and correcting the generated version. Compare meetings with similar purposes and complexity. Keep the workflow if it saves time after review and accurately reflects the commitments discussed.
Want to go beyond a single tool? AI agents chain several tasks on their own; our quiz helps you pick one.
Other jobs
- Developers
- Marketers
- Content writers
- Social media managers
- Graphic designers
- Video creators
- Podcasters
- Teachers
- Students
- Researchers
- Lawyers
- Accountants and finance teams
- Recruiters and HR
- Sales teams
- Customer support
- Freelancers
- Project managers
- Data analysts
- Online retailers
- Real estate agents
- Healthcare professionals
- Architects and interior designers
- Musicians
- Translators
Learn more
Frequently asked questions
Which AI tools for small business owners?
The most useful categories are customer service and website chatbots, meeting assistants, and productivity and organisation. Top of our grid: Taskade, Otter.ai, and Microsoft 365 Copilot.
Can you start for free?
Yes: 121 of the 163 selected tools have a free tier, for example Taskade, Otter.ai, and Microsoft 365 Copilot.
Can AI make management decisions for my business?
You can use it to organize information, frame questions and compare clearly stated assumptions. Check the underlying records and calculations yourself. A plausible answer is not enough to support hiring, investment or contractual commitments. You remain responsible for judging the context and deciding what action is appropriate.
Should I connect all my company documents?
Start with a limited set of relevant, current documents that you are allowed to share. Check who can access the answers and their supporting material. Broad access can expose sensitive information or surface outdated versions. Expand the scope only when you understand and control the permissions.
How can I tell whether a tool actually saves time?
Measure the full process needed to produce a usable result, including correction and verification. Watch for omissions and follow-up questions caused by unclear output. A draft that appears quickly may offer little benefit if reviewing it takes substantial effort from you or the rest of your team.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score