AI email tools
Shortwave: review, pricing, data and alternatives
Shortwave lets people managing email draft replies in their own style, summarize exchanges, and analyze attachments. It also supports searching past emails, organizing messages into tasks, and sharing conversations with colleagues. A free tier exists; the first paid plan costs $30 per month. Access and transparency score: 55/100, #4 of 12 in its category.
What is Shortwave?
Shortwave lets people managing email draft replies in their own style, summarize exchanges, and analyze attachments. It also supports searching past emails, organizing messages into tasks, and sharing conversations with colleagues.
According to its documentation, Shortwave lets you:
- draft replies adapted to the user's style
- summarize exchanges and analyze attachments
- find information in past emails
- organize messages and turn them into tasks
- share conversations with colleagues
We file it under AI email tools, the category of tools to sort and draft emails, and it also overlaps with productivity and organisation. The category lists 12 verified tools on this site.
The publisher is Shortwave Communications, Inc., based in United States. The service launched in 2022, which gives it some track record.
Who is it for?
It is mostly useful to these profiles: small business owners, sales teams, and project managers. The need it covers is simple to state: sort and draft emails.
Shortwave is a good candidate if:
- you want to try before paying
- you also work from your phone
Before deciding, run a trial on a real task and measure the time saved: it is the only criterion that really counts.
How much does Shortwave cost?
Pricing model: freemium (limited free use, then paid). A free plan is offered, usually limited in volume or features.
The first paid plan costs $30 per month (Business, per user per month; 14-day trial), according to the pricing page, checked on October 24, 2026.
Per month, that is more expensive than the category median ($22.5 per month, based on tools with a published price).
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in the United States.
For professional use, check that a data processing agreement (DPA) is offered, and do not send customers' personal data or confidential documents without one.
No export feature is documented: keep a copy of your content elsewhere.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
Shortwave runs on: web browser, Windows, macOS, iPhone and iPad, and Android.
Interface languages: English.
API availability is not documented.
How we scored it
Our 55/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 25/30 | free tier, published price, French interface |
| Openness | 0/30 | API, data export, open code |
| Trust | 30/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
Shortwave against other tools in the aI email tools category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| Shortwave | Yes | $30 per month | – | 55 |
| GetResponse | Yes | $186.96 per year | Yes | 83 |
| AgentMail | Yes | $20 per month | Yes | 63 |
| Jetwriter AI | Yes | $168 per year | – | 63 |
| Hoppy Copy | No | $39 per month | Yes | 53 |
| Lavender | Yes | $27 per month | – | 51 |
| Ellie | Yes | not published | – | 48 |
| Seventh Sense | Yes | not published | Yes | 48 |
Verdict
Shortwave is a decent option; compare its price and terms with the category leaders.
Strengths
- Free tier to try it
- Established since 2022
- Available on many platforms
Limitations
- More expensive than its category median
- Data export not documented
Avoid if…
- You handle sensitive personal data without a processing agreement
- You need to easily retrieve your full history
Alternatives
- GetResponsefree tier
- AgentMailfree tier
- Jetwriter AIfree tier
- Hoppy Copy$39 per month
- Lavenderfree tier
- Elliefree tier
Categories and jobs
Learn more
Frequently asked questions
Is Shortwave free?
Yes, a free plan exists, with usage limits. The first paid plan costs $30 per month.
Where is Shortwave data stored?
According to the publisher, in the United States.
Does Shortwave have an API?
It is not documented.
What are the alternatives to Shortwave?
In the same category: GetResponse, AgentMail, Jetwriter AI, and Hoppy Copy.
Shortwave or GetResponse: which one to choose?
Shortwave starts at $30 per month, GetResponse at $186.96 per year and our score is 55/100 for Shortwave and 83/100 for GetResponse. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score