Enterprise search
Glean: review, pricing, data and alternatives
Glean helps company teams search workplace applications and receive answers citing internal documents. It respects information access rights, summarizes documents, creates agents for internal processes and finds people and their expertise. There is no free tier. Access and transparency score: 40/100, #2 of 4 in its category.
| Access | 0/30 | |
|---|---|---|
| Openness | 10/30 | |
| Trust | 30/40 |
What is Glean?
Glean helps company teams search workplace applications and receive answers citing internal documents. It respects information access rights, summarizes documents, creates agents for internal processes and finds people and their expertise.
According to its documentation, Glean lets you:
- search across company applications
- answer with citations to internal documents
- respect information access rights
- summarize documents
- create agents for internal processes
- find people and their expertise
We file it under Enterprise search, the category of tools to find information across company tools, and it also overlaps with aI agent builders. The category lists 4 verified tools on this site.
The publisher is Glean Technologies, Inc., based in United States. The service launched in 2021, which gives it some track record.
Who is it for?
It is mostly useful to these profiles: developers, customer support, sales teams, and project managers. The need it covers is simple to state: find information across company tools.
Glean is a good candidate if:
- you plan to connect it to your tools or automations through its API
Before deciding, run a trial on a real task and measure the time saved: it is the only criterion that really counts.
How much does Glean cost?
Pricing model: paid. No permanent free plan is offered.
The entry price is not shown publicly: you have to contact the publisher or create an account to see it.
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in several regions depending on the plan.
No export feature is documented: keep a copy of your content elsewhere.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
Glean runs on: web browser and API.
Interface languages are not specified.
A public API lets you call it from your own programs or an automation tool, and plug it into an AI agent.
How we scored it
Our 40/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 0/30 | free tier, published price, French interface |
| Openness | 10/30 | API, data export, open code |
| Trust | 30/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
Glean against other tools in the enterprise search category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| Glean | No | not published | Yes | 40 |
| Dust | Yes | €288 per year | Yes | 65 |
| UnSoloMind | Yes | $9 per month | – | 38 |
| Refinder | Yes | not published | – | 33 |
Verdict
Glean is among the most accessible and transparent tools in its category.
Strengths
- Public API
- Established since 2021
Limitations
- No free tier
- Price not published
- Data export not documented
Avoid if…
- You need to easily retrieve your full history
- You want a budget known in advance
Frequently asked questions
Is Glean free?
No, there is no permanent free plan.
Where is Glean data stored?
According to the publisher, in several regions depending on the plan.
Does Glean have an API?
Yes, a public API is documented.
What are the alternatives to Glean?
In the same category: Dust, UnSoloMind, and Refinder.
Glean or Dust: which one to choose?
Dust has a free tier, Glean does not and our score is 40/100 for Glean and 65/100 for Dust. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score