Enterprise search
Refinder: review, pricing, data and alternatives
Refinder searches across applications, answers questions from internal documents and summarizes retrieved information. It serves teams that want to create agents, run tasks from Slack and update data in connected tools. A free tier exists. Access and transparency score: 33/100, #4 of 4 in its category.
What is Refinder?
Refinder searches across applications, answers questions from internal documents and summarizes retrieved information. It serves teams that want to create agents, run tasks from Slack and update data in connected tools.
According to its documentation, Refinder lets you:
- search for information across multiple applications
- answer questions using internal documents
- summarize retrieved information
- create agents tailored to a team
- run tasks from Slack
- update data in connected tools
We file it under Enterprise search, the category of tools to find information across company tools, and it also overlaps with aI agent builders and workflow automation. The category lists 4 verified tools on this site.
The publisher is Thinkfree Inc., based in South Korea. The service launched in 2024.
Who is it for?
It is mostly useful to these profiles: project managers, sales teams, recruiters and HR, and customer support. The need it covers is simple to state: find information across company tools.
Refinder is a good candidate if:
- you want to try before paying
Before deciding, run a trial on a real task and measure the time saved: it is the only criterion that really counts.
How much does Refinder cost?
Pricing model: freemium (limited free use, then paid). A free plan is offered, usually limited in volume or features.
The entry price is not shown publicly: you have to contact the publisher or create an account to see it.
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
The publisher does not clearly state where data is hosted. Assume your content may leave your region.
For professional use, check that a data processing agreement (DPA) is offered, and do not send customers' personal data or confidential documents without one.
No export feature is documented: keep a copy of your content elsewhere.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
Refinder runs on: web browser and Slack.
Interface languages: English, Japanese, and Korean.
API availability is not documented.
How we scored it
Our 33/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 15/30 | free tier, published price, French interface |
| Openness | 0/30 | API, data export, open code |
| Trust | 18/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
Refinder against other tools in the enterprise search category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| Refinder | Yes | not published | – | 33 |
| Dust | Yes | €288 per year | Yes | 65 |
| Glean | No | not published | Yes | 40 |
| UnSoloMind | Yes | $9 per month | – | 38 |
Verdict
Refinder publishes little verifiable information: look at the better-scored alternatives first.
Strengths
- Free tier to try it
Limitations
- Price not published
- Data hosting not disclosed
- Data export not documented
Avoid if…
- You handle sensitive personal data without a processing agreement
- You need to easily retrieve your full history
Frequently asked questions
Is Refinder free?
Yes, a free plan exists, with usage limits.
Where is Refinder data stored?
The publisher does not clearly say so in its public documentation.
Does Refinder have an API?
It is not documented.
What are the alternatives to Refinder?
In the same category: Dust, Glean, and UnSoloMind.
Refinder or Dust: which one to choose?
Our score is 33/100 for Refinder and 65/100 for Dust. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score