FRENES

Customer service and website chatbots

Askli: review, pricing, data and alternatives

Askli lets businesses create a chatbot from company documents and install it on a website. It answers visitors across messaging services, collects lead contact details, and transfers conversations to a person. A free tier exists; the first paid plan costs $49 per month. Access and transparency score: 48/100, #14 of 18 in its category.

Score
48/100
Access 25/30
Openness 10/30
Trust 13/40
Free tierEU data hosting

What is Askli?

Askli lets businesses create a chatbot from company documents and install it on a website. It answers visitors across messaging services, collects lead contact details, and transfers conversations to a person.

According to its documentation, Askli lets you:

  • create a chatbot from company documents
  • install an assistant on a website
  • respond to visitors through multiple messaging services
  • transfer conversations to a person
  • collect lead contact details
  • update knowledge from connected sources

We file it under Customer service and website chatbots, the category of tools to answer customers automatically, and it also overlaps with aI agent builders and aI email tools. The category lists 18 verified tools on this site.

Who is it for?

It is mostly useful to these profiles: customer support, small business owners, and sales teams. The need it covers is simple to state: answer customers automatically.

Askli is a good candidate if:

  • you want to try before paying
  • you must keep your data in Europe or on your own machine

The best test is a concrete case from your daily work: if the tool does not beat your current method within a week, move on to an alternative.

How much does Askli cost?

Pricing model: freemium (limited free use, then paid). A free plan is offered, usually limited in volume or features.

The first paid plan costs $49 per month (Growth; Chaindesk pages now display the Askli brand), according to the pricing page, checked on October 24, 2026.

Per month, that is more expensive than the category median ($31 per month, based on tools with a published price).

AgentDockAgentDock : $12$12ChatfuelChatfuel : $18$18GPTHelp.aiGPTHelp.ai : $19$19SiteSpeakAISiteSpeakAI : $24.17$24.17FastBots.aiFastBots.ai : $33$33ChatbaseChatbase : $40$40AskliAskli : $49$49Inline HelpInline Help : $97$97My AskAIMy AskAI : $199$199
First paid plan, per month (dollars or euros, annual plans divided by 12). Sample of 12 tools out of 16.

To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.

Data and privacy

According to its privacy policy, data is processed in the European Union.

Hosting in the European Union makes GDPR compliance easier, without exempting you from reading the terms of use.

Exporting your content: yes (details on the official site). Being able to get your data back makes switching tools easier later.

Three habits apply to every AI tool:

  • turn off the use of your content for training if the option exists
  • use a work account separate from your personal account
  • review everything the tool produces before publishing or sending it

Platforms, languages and API

Askli runs on: web browser and Slack.

Interface languages are not specified.

API availability is not documented.

How we scored it

Our 48/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.

Askli score breakdown
CriterionPointsWhat counts
Access25/30free tier, published price, French interface
Openness10/30API, data export, open code
Trust13/40identified publisher, declared hosting, age, presence in reference lists
ChatfuelChatfuel : 7878TiledeskTiledesk : 7878Chat DataChat Data : 7373TidioTidio : 7070FastBots.aiFastBots.ai : 6868SiteSpeakAISiteSpeakAI : 6868Zendesk AIZendesk AI : 6565ChatbaseChatbase : 6565FinFin : 6060GaliChatGaliChat : 5858AskliAskli : 4848
Askli ranks #14 of 18. The category's top ten are shown.

The full calculation is explained on our method page.

Comparison with alternatives

Askli against other tools in the customer service and website chatbots category:

Comparison within the category
ToolFreeEntry priceAPIScore
AskliYes$49 per month–48
ChatfuelYes$216 per yearYes78
TiledeskYes€124 per monthYes78
Chat DataYes$15.83 per monthYes73
TidioYes$24.17 per monthYes70
FastBots.aiYes$33 per month–68
SiteSpeakAIYes$290 per yearYes68
Zendesk AINo€55 per monthYes65

Verdict

Askli publishes little verifiable information: look at the better-scored alternatives first.

Strengths

  • Free tier to try it
  • Data hosted in the EU

Limitations

  • More expensive than its category median

Frequently asked questions

Is Askli free?

Yes, a free plan exists, with usage limits. The first paid plan costs $49 per month.

Where is Askli data stored?

According to the publisher, in the European Union.

Does Askli have an API?

It is not documented.

What are the alternatives to Askli?

In the same category: Chatfuel, Tiledesk, Chat Data, and Tidio.

Askli or Chatfuel: which one to choose?

Askli starts at $49 per month, Chatfuel at $216 per year and our score is 48/100 for Askli and 78/100 for Chatfuel. Try both on the same task before paying.

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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score