Customer service and website chatbots
Chat Data: review, pricing, data and alternatives
Chat Data lets businesses create a chatbot using company documents and web pages. It deploys on websites or messaging services, collects leads, transfers conversations to human support, and retrieves conversations through an API. A free tier exists; the first paid plan costs $15.83 per month. Access and transparency score: 73/100, #3 of 18 in its category.
What is Chat Data?
Chat Data lets businesses create a chatbot using company documents and web pages. It deploys on websites or messaging services, collects leads, transfers conversations to human support, and retrieves conversations through an API.
According to its documentation, Chat Data lets you:
- create a chatbot using company data
- import documents and web pages
- deploy the assistant on a website or messaging service
- transfer conversations to human support
- collect and retrieve leads
- retrieve conversations through an API
We file it under Customer service and website chatbots, the category of tools to answer customers automatically, and it also overlaps with aI agent builders and voice agents and phone. The category lists 18 verified tools on this site.
The publisher is Chat Data LLC.
Who is it for?
It is mostly useful to these profiles: customer support, sales teams, small business owners, and developers. The need it covers is simple to state: answer customers automatically.
Chat Data is a good candidate if:
- you want to try before paying
- you plan to connect it to your tools or automations through its API
Before deciding, run a trial on a real task and measure the time saved: it is the only criterion that really counts.
How much does Chat Data cost?
Pricing model: freemium (limited free use, then paid). A free plan is offered, usually limited in volume or features.
The first paid plan costs $15.83 per month (Entry, displayed monthly rate with annual billing), according to the pricing page, checked on October 24, 2026.
Per month, that is cheaper than the category median ($31 per month, based on tools with a published price).
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in several regions depending on the plan.
Exporting your content: yes (details on the official site). Being able to get your data back makes switching tools easier later.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
Chat Data runs on: web browser, API, and Slack.
The interface is available in 30 languages.
A public API lets you call it from your own programs or an automation tool, and plug it into an AI agent.
How we scored it
Our 73/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 30/30 | free tier, published price, French interface |
| Openness | 20/30 | API, data export, open code |
| Trust | 23/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
Chat Data against other tools in the customer service and website chatbots category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| Chat Data | Yes | $15.83 per month | Yes | 73 |
| Chatfuel | Yes | $216 per year | Yes | 78 |
| Tiledesk | Yes | €124 per month | Yes | 78 |
| Tidio | Yes | $24.17 per month | Yes | 70 |
| FastBots.ai | Yes | $33 per month | – | 68 |
| SiteSpeakAI | Yes | $290 per year | Yes | 68 |
| Zendesk AI | No | €55 per month | Yes | 65 |
| Chatbase | Yes | $40 per month | Yes | 65 |
Verdict
Chat Data is among the most accessible and transparent tools in its category.
Strengths
- Free tier to try it
- Cheaper than its category median
- Public API
Alternatives
- Chatfuelfree tier
- Tiledeskfree tier
- Tidiofree tier
- FastBots.aifree tier
- SiteSpeakAIfree tier
- Zendesk AI€55 per month
Categories and jobs
Learn more
Frequently asked questions
Is Chat Data free?
Yes, a free plan exists, with usage limits. The first paid plan costs $15.83 per month.
Where is Chat Data data stored?
According to the publisher, in several regions depending on the plan.
Does Chat Data have an API?
Yes, a public API is documented.
What are the alternatives to Chat Data?
In the same category: Chatfuel, Tiledesk, Tidio, and FastBots.ai.
Chat Data or Chatfuel: which one to choose?
Chat Data starts at $15.83 per month, Chatfuel at $216 per year and our score is 73/100 for Chat Data and 78/100 for Chatfuel. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score