Customer service and website chatbots
GaliChat: review, pricing, data and alternatives
GaliChat lets website managers create an assistant from web pages and files. It embeds a chat window, collects visitor contact details, and provides access to previous conversations. A free tier exists; the first paid plan costs $19 per month. Access and transparency score: 58/100, #10 of 18 in its category.
What is GaliChat?
GaliChat lets website managers create an assistant from web pages and files. It embeds a chat window, collects visitor contact details, and provides access to previous conversations.
According to its documentation, GaliChat lets you:
- create an assistant from web pages and files
- embed a chat window on a website
- collect visitors' contact details
- view previous conversations
- customize the assistant's colors and logo
We file it under Customer service and website chatbots, the category of tools to answer customers automatically, and it also overlaps with aI agent builders and sales and prospecting. The category lists 18 verified tools on this site.
The publisher is Creative Code SRL, based in Romania.
Who is it for?
It is mostly useful to these profiles: customer support, sales teams, small business owners, and online retailers. The need it covers is simple to state: answer customers automatically.
GaliChat is a good candidate if:
- you want to try before paying
- you plan to connect it to your tools or automations through its API
Before deciding, run a trial on a real task and measure the time saved: it is the only criterion that really counts.
How much does GaliChat cost?
Pricing model: freemium (limited free use, then paid). A free plan is offered, usually limited in volume or features.
The first paid plan costs $19 per month (Pro, displayed monthly rate; the USD 9 add-ons do not constitute a standalone plan), according to the pricing page, checked on October 24, 2026.
Per month, that is cheaper than the category median ($31 per month, based on tools with a published price).
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
The publisher does not clearly state where data is hosted. Assume your content may leave your region.
For professional use, check that a data processing agreement (DPA) is offered, and do not send customers' personal data or confidential documents without one.
Exporting your content: yes (details on the official site). Being able to get your data back makes switching tools easier later.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
GaliChat runs on: web browser and API.
Interface languages: English.
A public API lets you call it from your own programs or an automation tool, and plug it into an AI agent.
How we scored it
Our 58/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 25/30 | free tier, published price, French interface |
| Openness | 20/30 | API, data export, open code |
| Trust | 13/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
GaliChat against other tools in the customer service and website chatbots category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| GaliChat | Yes | $19 per month | Yes | 58 |
| Chatfuel | Yes | $216 per year | Yes | 78 |
| Tiledesk | Yes | €124 per month | Yes | 78 |
| Chat Data | Yes | $15.83 per month | Yes | 73 |
| Tidio | Yes | $24.17 per month | Yes | 70 |
| FastBots.ai | Yes | $33 per month | – | 68 |
| SiteSpeakAI | Yes | $290 per year | Yes | 68 |
| Zendesk AI | No | €55 per month | Yes | 65 |
Verdict
GaliChat is a decent option; compare its price and terms with the category leaders.
Strengths
- Free tier to try it
- Cheaper than its category median
- Public API
Limitations
- Data hosting not disclosed
Avoid if…
- You handle sensitive personal data without a processing agreement
Alternatives
- Chatfuelfree tier
- Tiledeskfree tier
- Chat Datafree tier
- Tidiofree tier
- FastBots.aifree tier
- SiteSpeakAIfree tier
Categories and jobs
Learn more
Frequently asked questions
Is GaliChat free?
Yes, a free plan exists, with usage limits. The first paid plan costs $19 per month.
Where is GaliChat data stored?
The publisher does not clearly say so in its public documentation.
Does GaliChat have an API?
Yes, a public API is documented.
What are the alternatives to GaliChat?
In the same category: Chatfuel, Tiledesk, Chat Data, and Tidio.
GaliChat or Chatfuel: which one to choose?
GaliChat starts at $19 per month, Chatfuel at $216 per year and our score is 58/100 for GaliChat and 78/100 for Chatfuel. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score