Customer service and website chatbots
SiteGPT: review, pricing, data and alternatives
SiteGPT lets website managers create a chatbot from website content and files. It answers visitors' questions, collects lead contact details, and identifies questions that are poorly covered. There is no free tier; the first paid plan costs $39 per month. Access and transparency score: 53/100, #12 of 18 in its category.
| Access | 10/30 | |
|---|---|---|
| Openness | 20/30 | |
| Trust | 23/40 |
What is SiteGPT?
SiteGPT lets website managers create a chatbot from website content and files. It answers visitors' questions, collects lead contact details, and identifies questions that are poorly covered.
According to its documentation, SiteGPT lets you:
- create a chatbot from website content
- expand its knowledge with files
- answer visitors' questions
- collect lead contact details
- identify poorly covered questions
- view and export usage statistics
We file it under Customer service and website chatbots, the category of tools to answer customers automatically, and it also overlaps with aI agent builders and sales and prospecting. The category lists 18 verified tools on this site.
The service launched in 2023, which gives it some track record.
Who is it for?
It is mostly useful to these profiles: customer support, sales teams, small business owners, and online retailers. The need it covers is simple to state: answer customers automatically.
SiteGPT is a good candidate if:
- you plan to connect it to your tools or automations through its API
The best test is a concrete case from your daily work: if the tool does not beat your current method within a week, move on to an alternative.
How much does SiteGPT cost?
Pricing model: paid. No permanent free plan is offered.
The first paid plan costs $39 per month (Starter, billed USD 468 per year; USD 59 per month with monthly payment. A 7-day trial), according to the pricing page, checked on October 24, 2026.
Per month, that is more expensive than the category median ($31 per month, based on tools with a published price).
To estimate what the same work would cost done directly with an AI model, use our API price calculator. Prices change often: always check the official site before subscribing.
Data and privacy
According to its privacy policy, data is processed in several regions depending on the plan.
Exporting your content: yes (details on the official site). Being able to get your data back makes switching tools easier later.
Three habits apply to every AI tool:
- turn off the use of your content for training if the option exists
- use a work account separate from your personal account
- review everything the tool produces before publishing or sending it
Platforms, languages and API
SiteGPT runs on: web browser, API, and Slack.
Interface languages: English.
A public API lets you call it from your own programs or an automation tool, and plug it into an AI agent.
How we scored it
Our 53/100 score does not judge output quality: it measures what can be publicly verified about access to the tool, its openness and how far the publisher can be trusted.
| Criterion | Points | What counts |
|---|---|---|
| Access | 10/30 | free tier, published price, French interface |
| Openness | 20/30 | API, data export, open code |
| Trust | 23/40 | identified publisher, declared hosting, age, presence in reference lists |
The full calculation is explained on our method page.
Comparison with alternatives
SiteGPT against other tools in the customer service and website chatbots category:
| Tool | Free | Entry price | API | Score |
|---|---|---|---|---|
| SiteGPT | No | $39 per month | Yes | 53 |
| Chatfuel | Yes | $216 per year | Yes | 78 |
| Tiledesk | Yes | €124 per month | Yes | 78 |
| Chat Data | Yes | $15.83 per month | Yes | 73 |
| Tidio | Yes | $24.17 per month | Yes | 70 |
| FastBots.ai | Yes | $33 per month | – | 68 |
| SiteSpeakAI | Yes | $290 per year | Yes | 68 |
| Zendesk AI | No | €55 per month | Yes | 65 |
Verdict
SiteGPT publishes little verifiable information: look at the better-scored alternatives first.
Strengths
- Public API
- Established since 2023
Limitations
- No free tier
- More expensive than its category median
Alternatives
- Chatfuelfree tier
- Tiledeskfree tier
- Chat Datafree tier
- Tidiofree tier
- FastBots.aifree tier
- SiteSpeakAIfree tier
Categories and jobs
Learn more
Frequently asked questions
Is SiteGPT free?
No, there is no permanent free plan. The first paid plan costs $39 per month.
Where is SiteGPT data stored?
According to the publisher, in several regions depending on the plan.
Does SiteGPT have an API?
Yes, a public API is documented.
What are the alternatives to SiteGPT?
In the same category: Chatfuel, Tiledesk, Chat Data, and Tidio.
SiteGPT or Chatfuel: which one to choose?
Chatfuel has a free tier, SiteGPT does not, SiteGPT starts at $39 per month, Chatfuel at $216 per year, and our score is 53/100 for SiteGPT and 78/100 for Chatfuel. Try both on the same task before paying.
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Neutrality. No affiliate links. No vendor pays to be reviewed, rated or ranked. Reviews are directed by François Chollet, neutral and factual, and every data point is dated and sourced. How we score